Return policy
Return Policy
We do our best to select products that are highly rated and provide you with as much information as possible so you can make a good purchase decision. Sometimes, it just doesn't work out. We understand.
If you need to return a product, here's our policy*:
- Contact us by email or phone 1-800-221-5109 within 30 days of receipt to get return instructions including a return authorization number.
- Return the product in the original packaging with all accessories within 30 days of receipt to the address provided in our instructions.
Pure Living Space Returns
4547 Arcady Ave.
Dallas, TX 75205
- After we receive the product, we'll provide you a full refund. You are responsible for shipping the items back to us.
If the product was damaged or defective, then you'll be eligible for a full refund and we pay return shipping.
Notes & Exceptions:
*We regret that Organique mattresses cannot be returned.
**We do not accept returns on any bedding that has been used.
Questions about returns? Contact us at 800-221-5109.